Accessibility

HEALTHY LITTLE COOKS IS COMMITTED TO ENSURING DIGITAL ACCESSIBILITY FOR PEOPLE WITH DISABILITIES. WE ARE CONTINUALLY IMPROVING THE USER EXPERIENCE FOR EVERYONE, AND APPLYING THE RELEVANT ACCESSIBILITY STANDARDS TO OUR WEBSITE AND WEB-BASED PROGRAMS.

Modification date: October 8, 2024

1. Measures to Support Accessibility

Healthy Little Cooks is committed to making our website and web-based programs as accessible as possible to everyone, including those with visual, hearing, cognitive and motor impairments. As part of our commitment to accessibility, we take the following measures to ensure accessibility of our website and web-based software applications: Include accessibility as part of our company values.Provide accessibility and inclusion training for our staff.Assign clear accessibility goals and responsibilities.Track new legal requirements and recommendations.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.Healthy Little Cooks is conformant with WCAG 2.1 level AA, which means that our website and our web-based software applications fully conform to the accessibility standard.

3. Additional Accessibility Considerations

With respect to our website, all new web pages are tested before being published. If our internal audit and testing finds an accessibility issue with a page after publishing, we fix it immediately. In addition, all of our programs and classes have been designed with accessibility in mind.

4. Feedback

We welcome your feedback on the accessibility of Healthy Little Cooks website and programs. Please let us know if you encounter accessibility barriers on our software by sending an email to [email protected].We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

5. Assessment Approach

Healthy Little Cooks assessed the accessibility of its website and web-based software applications by the following approaches:

Self-evaluation through continuing quality assurance and internal auditing; andWhenever we receive clients’ questions and suggestions, we evaluate the feedback to see if there is any accessibility error, and work on it immediately.